Effective Sales Strategies

KQ2 2010
Featured Articles

Upsell through stellar service – approach interactions with existing customers as opportunities to serve, not to sell.

by Grant Cardone

Question the status quo – Want to abandon the reactive, ineffective sales techniques of old? Become an expert at asking questions.

by Stephan Schiffman

See more clearly – Capitalize on today's opportunities by avoiding five common sales myths for financial institutions.

by Roxanne Emmerich

In life or at work, stories have a magical way of connecting people and strengthening trust.

by Will Marré
Columns and Departments

Something that seems like a sacrifice today might the very thingthat results in a loyal, profitable customer.

by Tom Morefield
Three must-have ingredients for sales approaches that lead to long-term loyalty.

Deluxe helps a credit union increase revenue by focusing on service at the point of sale.

Before launching into selling mode, your front-line staff must be trained to support consumers’ need to learn.
by Mark McCarthy
It turns out that the more we use proven sales techniques, the more we erode trust and loyalty.
by Heather Vaughan

Say it loud, but not too proud – tactfully sharing yhour benevolent acts wit the marketplace will benefit both your business and the world at large.

by Martie Woods

Whether the customer is walking in the door for the first time, shopping for products and services, or complaining about a problem, bankers regularly find themselves in situations where they need to persuade the customer to think or act in a particular way.

by Heather Vaughan
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