The Deluxe Knowledge Exchange Video Series

The insights uncovered during the 2009 Collaborative research have now been packaged into nine digital videos focusing on generations, trust, and selling. Each video is packed with practical guidance on how to build trust and sell more to Baby Boomers and Millennials.

Take a peek inside by watching the introduction now:

This video series was designed to provide you with information that you and your team members can put to use immediately. In the series we’ll cover topics such as generational differences in sales situations … different kinds of trust … the promises you make with your brand … the importance of non-scripted language … customer character types … as well as specific modules on how to get the most from Millennial employees.

Each video comes with a helpful Huddle – a short training session you can use in conjunction with the video to begin a candid discussion with your team on these important topics: