Teresa Tschida

Title

Strategic Consultant/Principal

The Gallup Organization


Teresa Tschida  |  05/25/2005

Creating Loyalty in Small Business Customers - Recorded Presentation

Click on the link to the left to view the electronic presentation of "Creating Loyalty in Small Business Customers." Are you looking at small businesses as a growth opportunity for 2005? Deluxe engaged The Gallup Organization to conduct targeted small business customer research. This Web seminar, was first held as a Workshop at the 2005 Deluxe Knowledge Exchange Expo and featured research findings, including what small business customers want, what increases their loyalty, and what displeases them.


Teresa Tschida provides industry expertise to financial services clients to help them achieve strategic growth and market leadership position. She has extensive experience in the banking and financial services industry.

Prior to joining Gallup, she worked as a senior vice president and district manager of retail banking for one of the largest diversified financial services companies in the United States. Under her leadership, her district consistently exceeded its sales targets and achieved outstanding profit growth. Tschida also led regional business development teams that focused on building the company’s membership banking business and enhancing relationships with third-party mortgage brokers. She also has served as a branch manager and banking services call center manager; under her leadership, these teams achieved consistent sales and profit growth.

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