Thought Leaders

Helping us deliver a better customer experience.

The following thought leaders were specifically chosen by Deluxe for their expertise and insight in orchestrating outstanding customer experiences and expanding customer loyalty. Click on a specific thought leader to learn more about them.

Dan Ariely

Dan Ariely


Duke University
Durham, North Carolina

Gary Adamson

Speaker and Co-Founder
Starizon

Neil Bendle

Neil Bendle


University of Western Ontario
Ontario, Canada

Dr. Leonard Berry

Distinguished Professor of Marketing
Texas A&M University

Chris Bledsoe

CEO
Banker's Dashboard
Atlanta, GA

Jeanne Bliss

Managing Partner
CustomerBliss

Richard Boyatzis

Professor of Organizational Behavior, Psychology, and Cognitive Science
Case Western Reserve University

Roger Brooks

President of Loyalty Marketing
ValueCentric Marketing Group
Binghamton, NY

Joe Calloway

Business Author and Consultant
JoeCalloway.com

Lou Carbone

President and CEO
Experience Engineering, Inc.

Kevin Clancy

Co-Founder, Chairman and CEO
Copernicus Marketing Consulting

Rocky Clancy

Executive Director, Financial Services Practice
J.D. Power and Associates

Ago Cluytens, Brand Engagement Consultant

Ago Cluytens

Corporate Advisor and Brand Engagement Consultant
The Brand Consultancy
Geneva, Switzerland

Stephen Denning

Management Consultant/Organizational Storyteller
SteveDenning.com

Larry Doyle

Financial Advisor and Public Speaker


Jeff Dyer

Professor of Strategy
Marriott School of Management at Brigham Young University

James Gilmore

Customer Experience Consultant/Co-Founder
Strategic Horizons, LLP

Jeffrey Gitomer

Founder
TrainOne and Gitomer.com

Seth Godin

Seth Godin


Squidoo

Hal Gregersen

Innovation Expert
INSEAD
Paris; Boston

Jill Griffin

Author/Speaker/Strategist
Griffin Group
Austin, TX

Daniel Gross

Columnist/Economics Correspondent
Newsweek

William Higham

Founder and Consumer Trends Analyst
The Next Big Thing
London
Shep Hyken, CSP, CPAEShep Hyken, Customer Loyalty Expert

Shep Hyken

CSP, CPAE, Customer Loyalty Expert
Shepard Presentations, LLC
St. Louis, MO

Dewitt Jones

Professional Photographer and Speaker
Dewitt Jones Productions

Brett King

Author/Speaker/Strategic Consultant
User Strategy Banking4Tomorrow.com

Will Marré

CEO
ReaLeadership

Dave Norton, PhD.

Founder and Principal
Stone Mantel

Raj Patel

Partner
Plante & Moran
Greater Detroit area

Joe Pine

Customer Experience Consultant/Co-Founder
Strategic Horizons, LLP

Gretchen Rubin



New York City

Patricia Seybold

Management Consultant/CEO
Patricia Seybold Group

Peter Sheahan

Author and Speaker
PeterSheahan.com

Shaun Smith

Customer Experience Consultant/Founder
shaunsmith+co

John Spence


awesomelysimple.com
Gainesville, Florida area

Scott Stratten

President
Un-Marketing

Nick Tasler

Writer & Consultant/VP-Global R & D
Monarch Leadership

Bruce Temkin

Customer Experience Transformist & Managing Partner
Temkin Group
Boston

Teresa Tschida

Strategic Consultant/Principal
The Gallup Organization

Robyn Waters

Retail Consultant/Owner
RW Trend

Dr. Alan Zimmerman

Professional Speaker

Ft. Myers, FL
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